Mental Health First Aid Training

The increasing importance of mental well-being in professional environments underscores the need for proficient Mental Health First Aiders (MHFA). The Qualsafe Level 3 Award equips individuals with the crucial skills to support and assist colleagues experiencing mental health challenges, fostering a healthier, more understanding workplace.

Course Overview

This intensive 2-day course is designed to enhance your understanding of mental health and develop the competencies needed to act as a Mental Health First Aider. The curriculum covers:

• Key concepts of mental health and its significance in the workplace.
• Practical skills for active listening and providing non-judgmental support.
• Strategies to recognize and address common mental health issues such as anxiety, depression, and stress.

Intended Audience

Ideal for anyone interested in promoting mental health awareness in their workplace, especially beneficial for HR personnel, managers, and supervisors.

Assessment and Certification

Learners are assessed through a theory-based multiple-choice exam, designed to test their understanding and readiness to handle mental health situations. Upon successful completion, participants receive a nationally recognised certification, valid for three years. Certificates are provided electronically, however should you prefer to receive a printed certificate please contact us to discuss.

Why Choose This Course?

By becoming a qualified Mental Health First Aider, you will play a critical role in mitigating the stigma associated with mental health, contribute to a supportive work environment, and ensure that colleagues have access to the necessary help and resources. Enhance your workplace by integrating mental health first aid into your professional skill set.

Supporting young people’s mental health has never been more urgent. With almost a third of 11–16 year olds experiencing a probable mental health condition missing a week or more of school in 2023, and 74% of teachers reporting a significant impact of poor mental health on learning, the need for skilled, confident Youth Mental Health First Aiders is greater than ever.

The Qualsafe Level 2 Award in Youth Mental Health First Aid equips learners with the essential knowledge and practical skills to recognise when a young person may be struggling, offer non-judgemental support, and guide them toward appropriate help.

Course Overview

This engaging 1-day course introduces the core principles of youth mental health and empowers learners to provide effective first-line support to young people experiencing challenges such as stress, depression, anxiety, eating disorders or suicidal thoughts. Learners will explore:

• What is meant by mental health, mental illness and youth mental health first aid. 
• Key risk and protective factors affecting young people, including family dynamics, social pressures, neurodiversity and Adverse Childhood Experiences (ACEs). 
• The responsibilities and boundaries of a Youth Mental Health First Aider, including active listening, non-judgement, assessing risk, and appropriate signposting to support services such as GPs or CAMHS. 
• Common mental health conditions in young people – recognising signs associated with suicide, self-harm, depression, anxiety, and eating disorders. 
• Understanding stress in young people and how to identify physical, psychological and behavioural indicators of depression or distress. 
• How to use a Youth Mental Health First Aid Action Plan, including the framework listening STOPS Distress (Spot, Talk, Offer care, Professional support, Self-help) to guide safe and supportive responses. 
• Healthy coping mechanisms – emotional, social, cognitive, physical and creative strategies that promote resilience in young people. 

Intended Audience

This qualification is suitable for anyone aged 16+ with an interest in youth mental health. It is particularly valuable for:

• Parents and caregivers
• Teachers, school staff and pastoral teams
• Youth workers and support staff
• Anyone in a role that involves supporting or engaging with young people

Whether you are looking to enhance your professional practice or feel more confident supporting the young people in your life, this course provides a grounded, accessible foundation for meaningful impact.

Assessment and Certification

Learners complete a short multiple-choice theory assessment consisting of 15 questions, with a minimum score of 10 required to pass. The exam lasts up to 25 minutes and is completed under supervised conditions. 

Successful participants receive a personalised Qualsafe Level 2 Award in Youth Mental Health First Aid (RQF) e-Certificate, valid for three years.

Why Choose This Course?

By becoming a Youth Mental Health First Aider, you will:

• Gain practical, confidence-building skills for recognising and responding to early signs of mental health difficulties.
• Learn how to hold supportive conversations grounded in empathy and active listening.
• Understand your role and boundaries – including when and how to escalate concerns.
• Contribute to reducing stigma and creating safer, more supportive environments for young people.
• Help ensure that young people get timely access to the right support.

This qualification is an invaluable step toward promoting resilience, wellbeing and compassionate connection with the young people in your community.

Course Dates

Level 1: Award in Introduction to Mental Health in the Workplace
Ongoing start dates – this is an on demand course. The exam element will need to be mutually arranged should you wish to receive a certificate.

Level 2: Award in Understanding Mental Health in the Workplace
8th February 2026 – 9:00am – 5:00pm – via Zoom
22nd March 2026 – 9:00am – 5:00pm – Via Zoom

Level 3: Award in Mental Health First Aid in the Workplace
8th and 15th February 2026 – 9:00am – 5:00pm – via Zoom
22nd and 29th March 2026 – 9:00am – 5:00pm – via Zoom

Level 2: Award in Youth Mental Health First Aid
26th April 2026 – 9:00am – 5:00pm – via Zoom

Fees

Adult and Workplace Mental Health Courses:
Level 1: £45 per person (on demand course – online and self paced)
Level 2: £195 per person
Level 3: £295 per person

Youth Mental Health First Aid:
Level 2: £ 195 per person

Should you wish to commission a specific course via Zoom exclusively for your employees or organisation, we charge the above fees per person with a minimum requirement of 6 participants per course and maximum of 16 participants. The course typically runs in one block, however this can be adapted on request into shorter blocks should this be preferred. Group discounts are available on request.

Bookings

Please book your place via our client portal (you will need to select the correct month to see the course dates available):

After paying your initial deposit you will receive an email within 48 hours including registration details for the course, and we will arrange for your course handbook to be posted to you.

However should you have any issues with booking a course please email me and I will send you the appropriate intake form and booking information.